Order Management Tooling

Superb Gourmet Catering approached us with the need to extend their service reach via a digital platform. We developed a custom online ordering system that was seamlessly integrated with a robust customer relationship management (CRM) system.

The system featured an easy-to-use interface and streamlined the catering order process making it easier for Superb Gourmet Catering to manage incoming orders, provide excellent customer service, and expand their business reach. The integration with the CRM system allowed the client to gather and analyze customer data, helping refine their marketing strategies and improve customer relations.

The introduction of the system led to a major expansion of the client's customer base, with increased order volume and return customer rates. The client saw a significant surge in revenue and was able to operate more efficiently due to the improved understanding of customer behavior and preferences.